We are Freenet Electrical
Freenet Electrical is a division of Stuart Westmoreland, a large independent electrical retailer servicing Leicestershire and Rutland for the past 50 years. FreeNET Electrical have over the years supplied thousands of customers with world leading brand electrical appliances, promising value for money without compromise on quality.
We have developed great relationships with brands over the years and have been recognised as approved retailers of such brands like.
Bosch – Dyson – Kenwood – Miele – Panasonic and many more
We aim to provide a huge selection of home and kitchen appliances, from every product you may require to fully clean your floors, to having that authentic Italian coffee in the morning.
As a member of the CIH Euronic’s group, which is one of the largest electrical buying group’s, it allows us to offer you our products at the lowest possible price.
The Customer Service Team
Our expert customer team pride themselves in a high level of both customer service and product knowledge, with each member of our staff happy to listen to your individual needs and if you can’t find what you are looking for we will try our best to source it for you.
Our team are on hand Monday to Friday, but if you have a question outside our opening times, please feel free to drop us an e-mail and we will reply as soon as we can.
You can see from our excellent reviews on Google and Reviews.co.uk that our customer service is our top priority as we strive to give our customers the best online shopping experience.
Our Delivery Service
We offer a FREE next working day delivery service on all orders over £50 to the UK Mainland, by our chosen courier DPD.
We offer a FREE delivery service on orders under £50 which will be sent out with Royal Mail and delivered to you within 3 working days.
Weekend deliveries are available but will incur a £4.95 additional charge per order.
DPD Precise – DPD provide a high standard of service and can provide you an hour time slot so you don’t have to wait in all day. As long as an email and/or mobile number is provided, you will be kept informed on the status of your parcel delivery.
If the day and time chosen is not suitable, then it can be easily be amended to a time more convenient to you.
Our Security Policy
Security at freeNET Electrical is our number one priority. We want customers to know that when they are purchasing a product through the website, you are in safe hands.
We are Google certified for their shopping programme which involved our website and service to pass their requirements to achieve this certificate. Google trust that freeNET Electrical can provide the excellent service that customers deserve and in the unlikely event anything should go wrong, then you will receive help directly from Google to help.
With VeriSign Secure, as soon as you start entering any personal details, all data will be encrypted providing the maximum amount of security all the way through our shopping basket to order confirmation.
Our payment system, Global IRIS is the recommended payment system from the HSBC Bank.
PayPal and Global IRIS also implements MasterCard SecureCode and Verified by VISA which add the next level of security for any online transactions, providing the highest security during transactions and instant authorisation of your purchase.